Author Archives: Patricia Borunda

About Patricia Borunda

I'm Patricia. Having worked in the language services industry as both a Spanish Interpreter and Spanish Interpreter Supervisor, I've learned a lot about a variety of language topics that I would like to share with you.

Video Blog: “Reducing Recidivism with non-English Speakers” – a conversation with Jonathan Levy, CyraCom’s Director of Language Services

Posted on by
Reply

Starting October 2012, Medicare will cut hospitals’ funding by up to 1% if they have higher-than-expected 30-day readmission rates for patients with heart attack, heart failure, or pneumonia.[1]

In this video blog, Jonathan Levy, CyraCom’s Director of Language Services, discusses the challenges hospitals are facing concerning reducing readmissions rates for non-English speakers and proposes solutions for improvement.

 

[1] Patient Protection and Affordable Care Act, sections 3025 and 10309

CyraCom’s interpretation and translation solutions are exclusively endorsed by the American Hospital Association. With ISO 9001:2008 certified quality processes, US-based medically-trained interpreters, and a dedicated account management team, we are equipped to meet your patients’ language needs. 

Some Hospitals Lagging in Interpretation Services

Posted on by
Reply

Imagine you’re on vacation somewhere, fall ill, and are taken to a local hospital. You only speak English; the hospital staff doesn’t speak any.

According to a recent article, some hospitals are lagging behind in interpretation services, and patients are paying the price; a Spanish-speaking patient was given medical consultation without interpretation services, despite not being able to speak English. The patient ultimately left the examining room with a pile of paperwork and had no idea she needed an MRI.

Examples such as this are illustrative of why some hospitals need a competent language services provider. It’s not only about making patients comfortable – it’s ultimately about patient safety.

Patricia

——————–

CyraCom’s interpretation and translation solutions are exclusively endorsed by the American Hospital Association. With ISO 9001:2008 certified quality processes, US-based medically-trained interpreters, and a dedicated account management team, we are equipped to meet your patients’ language needs.