Statistically, non-English speakers, particularly in Latino and Chinese populations, readmit at a significantly higher rate than the general population.
Why the difference? A review of 10.7 million Medicare patient records revealed that avoidable readmission cost Medicare $17 billion a year because patients do not:
- Understand their diagnosis.
- Know which medications to take and when.
- Comprehend important information or test results.
- Schedule a follow-up appointment with their doctor.
- Receive adequate care at home.
For limited-English proficient (LEP) patients, a reliable language services program may prevent these misunderstandings.
How? Check out our full whitepaper on the impact of LEP patients on readmission rates to learn more: