Are you having trouble getting through the Joint Commission Accreditation Manual and finding the standards relevant to language access? You’re in luck: CyraCom did the hard work for you!
On our new Joint Commission Standards for Language Access page, we break down the standards into 6 easy-to-digest steps to help you make sure your organization is compliant.
Understanding your local patient population and considering their age, language, and ability to understand.
Creating a language access strategy for communicating information both verbally and in writing.
Developing qualifications for your bilingual employees and training all staff on how to access language services.
Collecting patient language information that is easy for staff to collect and use and that produces clear data.
Educating and being transparent with your patients regarding their various patient rights.
Using language services to help you confirm patient consent and avoid miscommunication.
Ready to dive in? Check out the page here: