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You may be familiar with the Joint Commission, but there are other independent accreditation organizations garnering respect in the healthcare industry. Acquiring multiple certifications and accreditations can improve a healthcare facility’s reputation for patient safety and quality of care. CyraCom’s experts researched Det Norske Veritas Healthcare, Inc. (DNV Healthcare) accreditation to help you compare your existing language services to the requirements and see where you can make improvements.

What is DNV Healthcare?

In 2008, DNV Healthcare became one of three nationally recognized hospital accrediting agencies for Centers for Medicare and Medicaid Conditions of Participation (CMS CoP) compliance, along with the Joint Commission and the American Osteopathic Association/Healthcare Facilities Accreditation Program (HFAP).

Why become accredited through DNV Healthcare?

DNV Healthcare has accredited over 500 US hospitals since it was approved by CMS in 2008, and its parent company has operations in over 100 countries and has certified or accredited close to 2,000 healthcare organizations internationally.

“Our accreditation requirements provide healthcare organizations with a clear framework for the improvement of patient safety and quality of care in a language that healthcare workers intuitively understand.” – DNV Healthcare

What does DNV Healthcare say about language services?

There are several guidelines facilities need to follow regarding language services. Here’s an overview of the requirements hospitals and facilities must meet:

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  • Comply with Section 1557 of the Affordable Care Act
  • Communicate in a language that the patient and/or their legal representative understands, including:
    • Informing patients of their rights as well as rules and regulations
    • Providing information on health status
    • Obtaining written consent
    • Notifying the patient of transfers or discharges
  • Provide competent individuals to interpret as needed
  • Verify how the organizations meet the needs of diverse patients

For more information about DNV Healthcare Accreditation language requirements, please see our new whitepaper.


How can you improve your language services?

You need an interpretation and translation partner that provides quality language services.

CyraCom helps thousands of organizations comply with legal and accreditation language requirements by providing translation, localization, and interpretation services. Whether you need phone interpretation or video remote interpretation, our experts can help.

Did you know?

CyraCom provides services and additional support to help you become DNV Healthcare compliant. We hold an ISO 9001 Quality Management System accreditation, a standard evaluated by DNV Healthcare in addition to CMS CoP.

Learn more about using quality language services in healthcare at

Download CyraComs DNV Whitepaper


Lindsay Lawson

Lindsay Lawson

An experienced researcher, writer, and editor on language services-related topics, specializing in interpreting and translation services, how language works.