CyraCom Language Services Blog

CyraCom Connect Wins Digital Health Award

Data Security is More Important Than Ever. Is Your Language Services Vendor a Risk?

Tips for using a remote interpreter confidently

The tools & technology you'll need to access telehealth

What is Translation Memory?

Rights and laws for the Deaf and Hard of Hearing community

How to Write a Request for Proposal (RFP) for Language Services

Celebrating National Hospital Week

Common acronyms in the language services industry explained

What if I don’t know which language my patient/customer is speaking?

Taglines and Notices of Nondiscrimination – What’s Now Required?

New Guidelines for Financial Institutions Serving LEP Customers

Why Your Written Materials Should Be in Plain Language

How to Host a Video Meeting or Telehealth Call with an Interpreter

A Brief History of American Sign Language

CyraCom: 2020 in Review

Interpreter Protocols and What They Mean: FAQ

Speed or Efficiency? Why Some Languages Seem Faster than others

CyraCom Celebrates Global Diversity Awareness Month

Skills Needed to Be A Professional Interpreter

The Advantages of Being Bilingual

Different Ways to Communicate with the Deaf and Hard of Hearing

Three Factors to Consider When Searching for the Right Translation Provider

Why 8 of the Top 10 Health Insurers Choose CyraCom

Video vs. Phone Interpretation: How to Select the Best Service for Your Limited-English Speaking Patients

Does the language we speak shape the way we think?

Translation Pricing: How it Works

Immigration and Language Trends in the US

Four Reasons Remote Interpretation is More Important than Ever

How Technology Can Help Provide Effective Care to the Deaf and Hard of Hearing Community

What We’re Doing for our Clients and Workforce during COVID-19

How Gallaudet University Pioneered the Teaching of Sign Language in the U.S.

The Current State of Disparate Impact Litigation | Section 1557 of the Affordable Care Act

Why Does Language Preservation Matter?

Key Benefits of Using Video Interpretation

Interpretation vs. Translation

ASL as a First Language: Interview with a Child of Deaf Adults

What to do When LEP Patients Refuse an Interpreter

Four Reasons to Use Healthcare Translation Services

Does Phone vs. Video vs. In-Person Interpretation Impact Satisfaction?

Language Learning: Comparing Native and Non-Native Vocabularies

CyraCom Awarded Certification for Exceptional Information Security Management System

Benefits of Video Interpretation: One Health System's Experience

Choosing Quality: Questions for Choosing a Language Services Provider

ICYMI: 6 ASL Myths Busted by an ASL Expert

Determining Which Medical Documents to Translate: The DOJ's Four Factor Analysis

HCAHPS Scores and LEP Patients - Can Easy-to-Access Language Services Improve Performance?

Tools for Introducing Video Remote Interpretation Successfully

ICYMI: Why Experts Believe Language Preservation Matters

Implementing Video Remote Interpretation | Five Phases of Change

Section 1557 Three Years Later | Is Your Organization Compliant?

Five Steps to a Smooth Video Interpretation Rollout | Lifebridge Health

CyraCom Certified to Provide Medical Device Translation

Joint Commission Standards for Qualified Interpretation

Translations and the EU’s Medical Device Regulations: Are you Compliant?

2019 Updates to CMS Overall Hospital Compare Star Ratings

Operational Transparency: An Essential Standard for Remote Interpretation

Interpretation vs. Translation

Data Security and Quality Standards for Remote Interpretation Providers

Is Your Interpretation Provider Ready for Hurricane Season?

Compliance for Hospitals | Translating Financial Assistance Program Paperwork to Meet IRS Requirements

Interpreter Qualifications and Vetting | Industry Standards

Need 1557-Qualified Interpreters? Look For These Five Qualifications

Remote Interpretation Industry Standards: Transparent Pricing and Offerings

What Makes a Culturally Competent Healthcare Organization?

Improving CMS Hospital Star Ratings by Reducing Readmission Rates

Health System Works with CyraCom to Simplify Document Reading Levels

ICYMI: Using Certified Deaf Interpreters to Communicate with the Deaf

How Do Joint Commission Surveyors Assess Language Access?

ICYMI: A History of Deaf Education and ASL in the US

Could Improving LEP Patient Outcomes Boost HCAHPS Scores?

Exploring the History of Deaf History Month

The Case for Human Translators in 2019

5 Key Components of Section 1557 Compliance

Caring for Disadvantaged Populations with Patient Advocates

New Study on Patient Readmission: Nurse-Patient Communication Can Help

Treating Deaf and Hard of Hearing Patients: Dos and Don'ts

Choosing a Language Services Provider | 3 Claims to Watch Out For

ICYMI: Will the World Eventually Have One Language?

HBR: Four Ways Quality Language Services Can Help Patient Experience

Will Treating Disadvantaged Patients Hurt 2019 Hospital CMS Ratings?

Patient Sues Hospital for Failure to Translate Discharge Paperwork

Translation Industry Standards: Professional Quality Control

Three Healthcare Metrics Where Quality Language Services Matter

Best Practices for Using Over the Phone Interpretation for Healthcare

Industry Standards and Beyond: Translation Methods and Tools

VRI Best Practices for Deaf and Hard of Hearing Patients

Industry Standards and Beyond: The Essentials of Translator Vetting

Does In-Person vs. Phone vs. Video Interpretation Impact Satisfaction?

Case Study Compilation: CyraCom Implementation Success Stories

Use Your Translation Budget Before you Lose it at the End of 2018

Securing Staff Adoption and Adherence to Language Services Guidelines

The First Section 1557 Language Access Lawsuit Has Arrived

4 Quality Questions to Ask When Choosing a Language Services Provider

CYRACOM INTERNATIONAL, INC. HONORED AS A GOLDEN BRIDGE AWARDS GOLD WINNER

4 BEST PRACTICES TO REDUCE PATIENT REFUSAL OF INTERPRETERS

HOW EMBRACING VIDEO INTERPRETATION HAS BENEFITED ONE HEALTH SYSTEM

Language Learning: Comparing Native and Non-Native Speaker Vocabulary

Does Your Language Services Provider Offer Secure Document Translation?

Why Language Preservation Matters (According to Experts)

Has Your Organization Achieved Section 1557 Compliance for Language Access?

What do Readmission Rates Have to do with Language Services Excellence?

CMS Declines to Update 2018 Hospital Quality Star Ratings

Can Your Language Services Provider Survive the Next Hurricane Season?

How Do Individuals Who Are Deaf and Hard of Hearing Communicate?

How Quality Language Services Impact Executive-Level Priorities (Part 3)

How Quality Language Services Impact Executive-Level Priorities (Part 2)

Reducing Readmission Rates for a Better CMS Hospital Star Rating

How Quality Language Services Impact Executive-Level Priorities (Part 1)

3 Tools for Building a Culturally Competent Healthcare Organization

Joint Commission Standards and the Impact of Qualified Interpreter Services

5 Characteristics of a Qualified Professional Interpreter

Translation Industry Standards: Qualifying Translation Providers

Lessons from a Lawsuit | Making VRI Work for Deaf Patients

Update: CMS Overall Hospital Star Ratings Revised for 2018

3 Recommendations For Optimizing Interpreter Utilization in the ER

Improving HCAHPS: 3 Ways Interpreter Quality Impacts Patient Experience

Dos and Don'ts When Treating Patients Who Are Deaf and Hard of Hearing

CYRACOM | 2017 YEAR-IN-REVIEW

What Does Interpretation Have to do With Joint Commission Standards?

CyraCom Wins Gold and Bronze in Best in Biz Awards 2017

Qualified Interpreters | What Does Section 1557 of the ACA Require?

How to Stop Making (LEP) Patients Pay the Price for Poor Communication

When Patients Waive The Right to a Medical Interpreter | 4 Questions to Ask

The Latest on CMS Hospital Ratings | How Language Services Can Help

What Outpatient Specialty Care Providers Should Know About LEP Patients

Three Keys to Implementing a Quality Language Services Partner

What Every Residential Care Provider Should Know About LEP Patients

CyraCom International Ranks on the Inc. 5000 for the 11th Time

[SLIDESHARE] HOW CMS HOSPITAL QUALITY STAR RATINGS WORK

Do Socioeconomic Disparities Impact CMS Hospital Ratings?

Section 1557 to Survive Congressional Vote on Healthcare

How LEP Patients Impact CMS Hospital Ratings | HCAHPS Scores

How LEP Patients Impact CMS Hospital Ratings | Readmission Rates

How LEP Patients Impact CMS Hospital Ratings | Patient Safety

6 Steps to Calculating CMS Overall Hospital Star Ratings

Four Tips for Eyecare Providers Treating Non-English Speaking Patients

3 Lessons From A Language Services Leader | Boston Medical Case Study

NEW RESOURCE | QUICK REFERENCE: SECTION 1557 AND LANGUAGE ACCESS

Five Benefits of a Quality Language Services Partnership (Part Two)

Five Benefits of a Quality Language Services Partnership (Part One)

3 Key Takeaways on Chip / Medicaid Reimbursement for Language Services

7 TAKEAWAYS FROM AN ADA DEAF AND HARD OF HEARING SETTLEMENT

Understanding the Risks of Failing to Use Language Services in Healthcare

2016 YEAR IN REVIEW | CYRACOM AND THE HEALTHCARE INDUSTRY

HOW IMPROVED LANGUAGE SERVICES MAY IMPROVE PATIENT OUTCOMES AND HCAHPS SCORES

How Simple Language Access may Improve Staff Use and HCAHPS Scores

HOW HIGH-QUALITY INTERPRETER “SOFT SKILLS” MAY IMPROVE HCAHPS SCORES

NEW STUDY: TOP THREE WAYS TO IMPROVE HEALTHCARE OUTCOMES FOR LEP CHILDREN

Who Should Not Interpret for Section 1557 Compliance?

What Are the Standards for Qualified Interpreters under Section 1557?

HOW ACA SECTION 1557 GRANTS PATIENTS NEW RIGHT TO LEGAL ACTION

FAST FACTS ON ACA SECTION 1557

3 CHALLENGES OF USING INTERPRETERS IN THE ER – AND HOW TO OVERCOME THEM

3 Ways a Great Language Services Program Boosts Hospital Performance

STEWARD HEALTH CARE: BUILDING A CONTINUUM OF CARE WITH CYRACOM

4 Methods of Communicating for the Deaf and Hard or Hearing

AHA PRESIDENT AND CEO RICK POLLACK: REDEFINING THE H

Improving Limited-English Proficient Patient Discharge | Cindy Brach

3 BENEFITS OF AN INTERPRETER’S BILINGUAL BRAIN

3 WAYS PROFESSIONAL INTERPRETERS HELP PROVIDERS WITH REFUGEE POPULATIONS

8 TIPS FOR USING PHONE INTERPRETERS IN HEALTHCARE (PART 2)

8 TIPS FOR USING PHONE INTERPRETERS IN HEALTHCARE (PART 1)

How Language Services May Improve Surgical Outcomes

Achieving the Triple Aim via Improved LEP Patient Communication

Interpreters: Part of the Medical Team? An Interview with Cindy Brach

4 Keys to Choosing the Best Language Service Provider - TIPS from the DOJ

3 KEY TRENDS FOR LANGUAGE SERVICES IN HEALTHCARE – 2016

3 WAYS LANGUAGE SERVICES CAN HELP PROVIDERS ACHIEVE THE IOM SIX AIMS

New Case Study – CyraCom and Emory Healthcare

6 ASL MYTHS BUSTED BY AN ASL INTERPRETER EXPERT

CYRACOM 2015 YEAR IN REVIEW

NEW STUDY: THE ADVANTAGE OF CYRACOM's UNIFIED Interpretation PRICING

CYRACOM INTERPRETER SPOTLIGHT: ANNA, RUSSIAN INTERPRETER

WANT A DETAILED MAP OF LEP INDIVIDUALS IN THE US? NOW YOU HAVE THEM!

Four Interpreters Who Changed History

3 Ways to Use Language Services to Achieve Patient Safety Goals

Using Certified Deaf Interpreters (CDIS) to Communicate with the Deaf

Deaf Education: A History of American Sign Language in the United States

The Why and How of Language Preservation

Vocabulary of Native and Non-Natives: the Lifelong Pursuit of Language Learning

10 Reasons Research Supports Using Phone Interpretation: Part 1

Will the World Eventually Only Have One Language?

The Do's & Don'ts When Interacting with a Deaf or Hard of Hearing Person

What Makes A Great Interpreter (Part 1)

“New” Joint Commission Standards for Health Care Interpreting: Myths & Truths

4 Ways To Improve Cultural Competency In Your Organization